Shipping Services
We have two popular shipping services on tap with FedEx and USPS. We default to FedEx Ground and normal priority. If your order needed a custom solution or was especially large, we can route your order via freight forwarder.
Shipping Calculator
After you start the checkout process, you will enter a shipping address. Please review your form entries especially if you are using some form of autofill. The cart provider, Shopify, will immediately attempt to validate your shipping address so it can accurately calculate a shipping cost(s) for each of the carrier and service options available to you.
We do not inflate or up charge quoted shipping rates. Occasionally, we will adjust shipping rates in order to reduce some of the burden shipping companies are passing through to us. We are not in the shipping business and want only to encourage your continued patronage with 5% Nutrition.
if you feel the shipping calculator is incorrectly quoting your shipping total or the cost seems too high, please contact customer service. There could be a system error coming from Shopify or an issue with detection of your address in the validation processor.
Process & Handling
We do our best to ship all orders the same day they are ordered. Most orders are shipped by noon the next day. Some items may take up to 48 hours to ship. Shipping time in transit is measured from the day after the package is picked up by the shipping carrier, to the time it arrives at its destination. Please allow up to 48 hours for orders to be processed and shipped.